THURSDAY 26 APRIL

8.45 - REGISTRATION

9.30 - Welcome & Introduction
Tracey Crickett
National Co-ordinator of Scottish Practice Management Development Network
NHS Education for Scotland

9.45 - A GPs Experience of the Grenfell Tower Fire: Reflections for Practice Managers
Dr Ahmed Kazmi
The Exmoor Surgery

10.45 - COFFEE & EXHIBITORS

11.15 - The 2018 GMS Contract in Scotland: moving from negotiation to implementation
Richard Foggo
Deputy Director - Head of Primary Care Division
Scottish Government

11.40 - Collective Leadership in NHS Scotland
Paul Gray
Director General Health and Social Care, Scottish Government /
Chief Executive, NHS Scotland

12.10 - Joint Data Controllership under GDPR
Maureen Falconer
Regional Manager
Information Commissioners Office
Lucy Munro
GP Adviser, Primary Care Division, Scottish Government

12.30 - LUNCH

13.30 - Parallel Session 1*

1. ICO Subject Access Request Workshop

2. Understanding Team Dynamics

3. LIST and SPIRE – working Together With You Locally

4. Employment Law update

5. Managing Stress

15.00 - COFFEE & EXHIBITORS

15.30 - A New Road
Billy Dixon
Motivational Speaker

17.00 - CLOSE OF DAY ONE

FRIDAY 27 APRIL

8.15 - REGISTRATION

9.00 - Welcome & Introduction
Tracey Crickett
National Co-ordinator of Scottish Practice Management Development Network
NHS Education for Scotland

9.05 - How to be a Productivity Ninja
Hayley Watts
Productivity Ninja
Think Productive

10.25 - Closing Remarks
Tracey Crickett
National Co-ordinator of Scottish Practice Management Development Network
NHS Education for Scotland

10.30 - COFFEE

11.00 - Parallel Session 2*

6. ICO Subject Access Request Workshop

7. Meet STEW! Systems Thinking for Everyday Work to support healthcare, safety and improvement

8. Duty of Candour

9. Matrix Management

10. Handling Difficult Behaviour

12.30 - CLOSE OF EVENT

*  See workshop tab for further details