Striding Edge Consultancy Ltd
After joining the NHS in 1991 through the National Management Training Scheme, Paul quickly came to realise that his passion was within primary care. He subsequently managed within general practice in north Manchester, before leaving to begin his training career with Thornfields and then, ultimately to establish Striding Edge Training and Consultancy in 1998.
Paul’s ethos around training is that learning is at its most effective when people are entertained, energised and enthused around their topic, and Paul brings these qualities to bear on his delivery, connecting with delegates and supporting everyone to try to meet their goals.
The portfolio of work that Striding Edge offers is varied. Most of the programmes are focused on primary care, but currently include the roll out of a new approach to Appraisal across the entire Dudley and Walsall Mental Health Trust. The new Excellent Customer Care programme that is being delivered across Bradford to 800 receptionists has recently received national coverage on the BBC and Mail on Sunday as an innovative way to enable receptionists to survive and thrive in the NHS. The programme has also been run across South Cumbria and is beginning a roll out across Stockport. The course is, in essence, a psychological insight into patient behaviours and why and how we respond to them. The goal: to create deeper empathy so as to ensure the highest quality conversations at the primary patient interface. Paul has been a course leader on practice manager development programmes whilst working as an associate at UCLAN. Other course information can be found at www.stridingedgeconsultancy.com.
Facilitation is another key aspect of Striding Edge’s work. Helping practices develop business plans and partnerships to work more effectively are the areas most requested in primary care. Additionally, Paul has also facilitated Action Centred Learning for NHS leaders in NW England, the PLAN charity, GSK and Pfizer, and at the NHS Leadership Conference.
Paul additionally chairs Growing Well, a South Lakes third sector provider of support to people with mental health problems, who run an organic farm as part of their therapeutic recovery.
Road cycling is Paul’s focus when not spending time with his family, and in July, Paul will be attempting to cycle from Geneva to Nice in 6 days through the Alps, covering nearly 700km and 16000m of vertical ascent, to raise money for Melanoma Focus, and Growing Well.